What's included in support

• Answer specific questions about the features and functionality of the product
• Provide some guidance on the way the product is designed
• Help with issues related to using the item and getting the most value out of its functionality
• Product updates to ensure ongoing compatibility and to resolve security vulnerabilities

What's not included in support

• Product customization or development
  
• Installation of the product
• Hosting, server environment, or software
• Help related to included third party assets

Read more about the Envato support policy